qm_en

coACTION Quality Management Page 2/14 June 2025 Content Table Introduction ................................................................................................................................... 3 1. Why Quality Management in Schools? ............................................................................ 4 Purpose and Objective: More Than Just "Good Teaching" ................................................ 4 Benefits for All Stakeholders: Who Profits? ....................................................................... 4 Quick Checklist: .................................................................................................................. 5 "Is Quality Management also for our school?" .................................................................. 5 2. What Can Quality Management Achieve? ...................................................................... 6 Concrete Impacts and Goals of QM .................................................................................... 6 Increasing the Quality of Teaching and Learning ...................................................... 6 Strengthening the School Community and School Climate ....................................... 6 Efficiency and Transparency of Processes ................................................................. 6 Increasing Satisfaction ................................................................................................. 7 Identifying Strengths and Weaknesses – and Learning from Them ........................ 7 QM as a Cycle of Continuous Improvement ....................................................................... 8 What Can Your School Specifically Expect When Practicing QM? ................................... 8 3. Who are the Stakeholders in Quality Management?.................................................. 9 The School Leadership: The Drivers and Coordinators .................................................... 9 The Teachers: The Active Designers of Instruction ........................................................... 9 The Pupils: The Main Actors and Recipients ..................................................................... 9 The Parents: The Partners in Education ......................................................................... 10 Other Key Individuals and Groups: .................................................................................. 10 4. What is Needed for Sustainable Quality Development?.........................................11 Clear Vision and Goals: The "Why" and "Where To" ....................................................... 11 Participation and Involvement: Getting Everyone on Board ......................................... 11 Adequate Resources: Time, Personnel, and Finances ..................................................... 12 Continuous Improvement Process: Quality is Not a Final State ..................................... 12 Open Communication and Error Culture: Transparency and Courage to Learn .......... 12 Conclusion ........................................................................................................................ 13 Quality Management as a Catalyst for the Future .........................................................13

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