qm_en

coACTION Quality Management Page 7/14 June 2025 is achieved through the optimization of procedures, such as streamlining administrative processes, planning events, or carrying out projects. QM also ensures clear responsibilities, so that everyone knows who is accountable for which task, which effectively reduces duplication of effort and misunderstandings. The traceability of decisions is also enhanced, as choices are made based on data and facts and can be communicated transparently. Finally, this leads to more effective resource utilization, ensuring better use of time, personnel, and financial resources. Increasing Satisfaction Quality Management triggers a positive ripple effect that benefits all stakeholders within the school community. This leads to more satisfied pupils, who benefit from improved learning conditions and an appreciative environment. Simultaneously, teachers become more motivated due to clearer structures, enhanced support, and greater opportunities for active participation. Furthermore, parents become more engaged, fostered by increased transparency, active involvement, and a growing trust in a school that is continuously developing. Identifying Strengths and Weaknesses – and Learning from Them Quality Management is inherently a continuous learning process for the entire school. This process begins with systematic data collection, involving the gathering of feedback, performance data, and process data. Following this, analysis and reflection take place through the regular evaluation of the collected data to identify both strengths and weaknesses. Based on these insights, measures can be derived, leading to the targeted development of strategies and projects for improvement. A crucial element of this entire process is fostering a culture of error, which means cultivating the willingness to learn from mistakes and to utilize them as valuable opportunities for further development, rather than concealing them.