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coACTION Project ModulePage 18/24Whole School Approach Tip: Child-friendly name: As ‘error consultation’ can sound abstract, child-related terms are helpful, e.g: For parents: role models in an encouraging error culture Parents also benefit from having the confidence to ask questions, address uncertainties or admit mistakes in parenting. This strengthens the trust between home and school. What you can do (as a school): ● Create protected exchange formats, e.g. parent cafés. ● Offer workshops on the topic of ‘Mistakes as learning opportunities’. ● Communicate clearly: We don't expect perfect parents, but rather cooperation based on partnership. A school in which nobody is allowed to make mistakes is not a learning school. But a school in which mistakes are understood as a shared learning space - across all groups - is a place of real development, real encounters and real democracy. Feedback culture: democratisation through mutual feedback A school in which feedback is actively practised at all levels creates the basis for development, trust and shared responsibility. Feedback culture is not just a pedagogical tool - it is a democratic practice: those who are heard feel responsible. Those who are allowed to give feedback experience self-efficacy. For school management: feedback as a management tool As a school headmaster, you play a key role in shaping your school's communication culture. If you regularly gather feedback from staff, parents or pupils - and work with it visibly - you send a clear signal: participation is desired, not just allowed. What you can do: ‘ Courage time’ ‘Learning consultation hour’ ‘What I have learnt from this...’ ‘Tell the oops moment’ ‘Error researcher round’

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